Frequently Asked Questions
Can I have a private label for this serum?
Yes, absolutely. You can create your own private label and custom packaging. We offer professional design services to help you satisfy your branding needs.
Are the ingredients used in the products safe and effective?
Yes, our products are both safe and effective. We select high-quality materials that comply with international cosmetic standards and conduct extensive research to confirm efficacy.
Do you provide samples for testing?
Generally, samples are available. For items in stock, we can often provide free samples, while the shipping costs are covered by the customer.
What is the typical delivery lead time?
The standard delivery time is usually between 15-25 days. The specific date depends on the current production season and the total order quantity.
How do you ensure the quality of the products?
Quality is guaranteed through a rigorous process including a pre-production sample before mass production and a final inspection of all goods before shipment.
What payment terms do you accept?
Typically, a 30% deposit is required via T/T in advance, with the remaining balance paid before shipment. Other payment methods can be discussed during the order process.